Whistleblowing & Complaint Channel

The Company has established the Whistleblowing Channels in order to encourage the reporting of employees or executives actions which may violate the law, policies, operating regulations and the Company's Code of Conduct. To concrete the confidence to whistleblowers and all stakeholders that such complaints will be promptly and fairly dealt and resolve as well as, protect those whistleblowers as appropriately.

You can report the incident as following channels;

1. Fill out the incident detail in the whistleblowing form through our website Click

2. Email to:

   [email protected]

   or;

3. Notify to Ombudsperson by mailing or call

   • Vice President of Employee Relations Section, Happy People Department, Ngern Tid Lor Public Company Limited 428 Ari Hills 9th – 15th floor, Phaholyothin road Samsennai, Phayathai, Bangkok 10400, Tel. 02-792-1860 or;
   • Head of Fraud Management Department, Ngern Tid Lor Public Company Limited 428 Ari Hills 9th – 15th floor, Phaholyothin road Samsennai, Phayathai, Bangkok 10400, Tel. 02-792-1888 # 5200

4. Send a letter to the “Head of Internal Audit Department” or “Head of Compliance Department”, Ngern Tid Lor Public Company Limited 428 Ari Hills 9th-15th Floor, Phahonyothin Road, Samsennai, Phayathai, Bangkok 10400

In order to make a complaint or give a compliment for our services or products, branch information, or other matters, please report here Click